VIP
Get the VIP RV Repair Experience
Don't just find a tech. Let us find the solution.
When something breaks, your vacation shouldn't stop. Report the issue to us and we take it from there—triaging the fix remotely or managing the logistics of finding and vetting a mobile tech in your area. Hand off the stress. Stay at the campfire.
You can start for free with a service request.
Your problem is our problem
One number. One team. Zero folder of doom.
Most RV owners carry a folder of manuals and business cards for every system on their rig. VIP membership is the only number you need. When something breaks, tell us once—we handle triage, coordination, and follow-through.
- One message to us
Report your issue by phone, text, or through your account—we become your single point of contact.
- We triage remotely
Our team assesses the problem and determines whether a remote fix or on-site visit is needed.
- We manage logistics
From vetting mobile techs to confirming arrival times—we handle the coordination so you don't.
We speak "Technician" so you don't have to.
We're the general contractor for your repair. We don't just find a tech—we make sure they understand the problem before they arrive. That means less diagnostic time, fewer parts-ordering delays, and no getting taken for a ride because you don't speak the language of RV repair.
The difference
Stop managing repairs. Start enjoying the road.
The standard experience
- Call 5 different techs who don't pick up.
- Explain your electrical issue 5 times.
- Hope the tech is qualified and available.
- Spend your afternoon on the phone.
The VIP experience
- One message to us.
- We triage and brief the tech for you.
- We vet the pro and confirm the arrival.
- Stay at the campfire; we'll text you the update.
How the handoff works
Three steps. You report it—we do the rest.
- 1
Report it
One message, phone call, or text—tell us what's wrong.
- 2
We take over
We triage, vet providers in your area, and coordinate parts if needed.
- 3
You get updates
Track progress from your request dashboard—we keep you in the loop.
What VIP members get
We work on your behalf—transparently
- Case tracking.
- Track every repair from your dashboard—we keep you updated as we work on your behalf.
- Parts logistics.
- Up to 25% off parts; we help coordinate shipping to your tech or campsite.
- Priority dispatch.
- VIP requests get priority routing to our vetted network of mobile RV professionals.
See What Others Have to Say
Professional, professional, professional
From start to finish were very professional, did an excellent job of keeping me updated. Highly recommend them and I will be using them for future RV service
T. Brandon
Fair, fast, quality
Fair, fast, quality. Martin was great.
B. Michael
Very responsive and professional
Communications was great. They texted me a detailed estimate for my approval before any work was done. Once I approved the estimate the job was done quickly , correctly and on budget. I have and will recommend them for all of your RV repairs or maintenance
R. Anderson
First time user - very happy
This was my first experience and was looking around for a trustworthy company to check out the electrical system on our RV. The remote staff and onsite technician were all very welcoming and provided me with great information. Very happy with my experience and plan to work with them again when needed.
Marty
Quick and easy
Had an issue with generator, they diagnosed the problem, gave an estimate and after approval had problem fixed and done in 2 days after waiting on parts.
C. Rease
Trip saved
Diagnosed our solar issue over the phone and kept us moving - John was great!
Mike
All Fixed
Paul was able to save me a trip to a local shop, and guide me to the repair. I would have never been able to find it on my own. In less than an hour, we had completely troubleshot down to the component, made a temporary fix, found the parts, ordered them and had a plan forward. Thanks!
Martin P.
Phenomenal!
They held my hand remotely, so to speak, and we fixed while I learned! Paid for itself first go
Jennie D.
Saved our rental trip
I'm going to try and articulate how amazing this team is! We rent a campervan out of MD, and my renters were on a week long trip, heading to TN. They started having charging issues and weren't able to use the AC the second night they had the van!....6-8 hours away, trying to work my day job...They put our minds at ease immediately. The professionalism is just unmatched. You won't be disappointed!
Steve B.
Help with slide
we were trying to leave the driveway for our trip, and our slide wouldn't go in. 10 minutes later we were on the road with a plan and our kid's spring break was not ruined or even delayed. Perfect!
Jillian
Well worth the investment
Good investment when travelling alone
Sommer R.
Technology for the win
We were able to get to our next destination thanks to the remote crew. This was half the cost of roadside and actually helps me. They know what they are doing on an RV
Mario C.
VIP
$49.95/year
Dedicated support so your RV issue gets handled.
- Everything in Basic Plan
- Dedicated support until your issue is handled
- Priority response times
- Perfect for full-time RVers
- Save thousands per year
- Victron Monitoring and Support
- Up to 25% off RV Parts and Accessories
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